Salary: $16,094.52 Annually Location : 4809 Clinton Road Fayetteville, NC Job Type: Full-Time Job Number: 202502715 Department: Public Library Opening Date: 08/05/2025 Closing Date: 8/12/2025 11:59 PM Eastern Salary Grade: 100

Position Overview *This position works only 19 hours per week*

Join our Library Team! Are you passionate about creating a welcoming and organized space for the community to explore and learn? As an important part of our library staff, you'll ensure materials are readily accessible, assist customers with self-checkout, room reservations, and library card registration, and provide proactive, friendly service. Your efforts will help make the library an efficient and inviting place for everyone. Guided by the Library Circulation Manager, you'll play an essential role in maintaining the heart of the library's operations. Come help us connect the community with knowledge and opportunities!

Examples of Duties

Employees alphabetize and numerically arrange materials on library carts; shelve materials; straighten and shelf-read the library collection; and shift materials to avoid overcrowding Employees assist customers in accessing library accounts and refer questions to Circulation staff Provide basic instruction to customers on use of library equipment and materials Occasionally employees assist circulation staff in pulling items from shelves; answering phones; preparing library cards for distribution; collecting book drop for check-in; and assist with processing weeded material Employees provide basic instruction on use of photocopiers, fax, change machine, add value and Vendacard machines; refer to appropriate staff member for troubleshooting Minimum Qualifications Completion of 8th grade supplemented by sufficient education to provide some familiarity with a variety of library materials. Management Preference:

Public library experience and/or customer service experience preferred. Basic knowledge of computers and office software desired. Knowledge, Skills and Abilities Knowledge of purposes and use of libraries; including Dewey Decimal System Ability to work without constant supervision Ability to know when and how to refer customers to proper staff member for assistance Knowledge of current resources and content available on library website. Ability to deal tactfully with co-workers and the general public. Ability to operate library automation system. Ability to perform numerical and alphabetical arrangements

Conditions of Employment:

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employees who work less than 20 hours per week are not eligible to receive County benefits. 01

Are you willing and available to work schedules that include evening hours until 7pm and rotational library specific weekend hours? (See Library website for hours) Yes No

02

Are you able to push and pull loaded book carts and perform work that requires stooping, kneeling and bending to shelve books? Yes No

03

Do you have basic computer skills, such as using e-mail or word processing software? Yes No

04

Do you have experience filing or stocking shelves? Yes No

05

How many years of professional experience do you have in direct customer service either in person or over the phone? 5+ years 3 - 5 years 1 - 2 years Less than 1 year None

06

How much experience do you have working in a public library? 5+ years 3-5 years 1-2 years Less than 1 year None

07

Please verify that your application includes the following information: * Employment history including salary, employer address and phone number, supervisor's name, and reason for leaving each employer.* Applications without the above information will be considered incomplete and NOT move forward in the process.* Resumes can not be considered as a substitute for submitting a formal application. Please take a moment to review this application in its entirety to ensure completion of each segment. (DO NOT SUBMIT A BLANK APPLICATION) * Check yes to verify that you understand and I have read the above statement. Yes No

Required Question