General Manager

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Join Our Award-Winning Team at The Woodhouse Day Spa – North Bethesda
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Voted America’s Best Day Spa by American Spa Magazine in 2012 and 2013
We are currently hiring a Full-Time General Manager to lead our spa operations and ensure an exceptional experience for every guest and team member. At The Woodhouse Day Spa, we believe in doing what you love—and doing it well. About the Role: As General Manager, you will be responsible for the overall success of our spa, overseeing daily operations, leading a high-performing team, and driving both guest satisfaction and business performance. We're looking for someone who is not only passionate about wellness and hospitality, but also brings strong analytical skills to support reporting and decision-making.
Key Responsibilities:
Manage and oversee daily spa operations, ensuring a seamless guest and team experience
Schedule team members and guest appointments efficiently to maximize productivity and service excellence
Coach, mentor, and develop team members to achieve personal and company goals
Maintain and optimize inventory for both professional use and retail sales
Leverage spa management software and reporting tools to analyze and improve business performance
Lead local marketing and community engagement efforts to grow brand awareness and guest loyalty
Uphold The Woodhouse Way—ensuring each guest receives a consistent, high-quality experience
Model a servant leadership mindset—understanding that helping others leads to personal fulfillment
Qualifications:
2+ years of experience in spa, retail, or cosmetics management
Strong background in guest relations, team leadership, and operational excellence
Highly organized with solid administrative and computer skills (experience with POS/spa management software preferred)
Strong analytical skills with the ability to interpret data and generate actionable insights
Excellent communication, training, and retailing abilities
Why You’ll Love Working at Woodhouse:
Competitive pay with performance-based incentives
Generous employee discounts on services and retail products
Paid training through “The Woodhouse Way”
A beautiful, state-of-the-art work environment
Access to ongoing education via Woodhouse University
A supportive team culture that celebrates your success and growth
Come be part of something meaningful. Grow with us at The Woodhouse Day Spa – North Bethesda.
The Woodhouse Day Spa is an Equal Opportunity Employer.
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Location:
North Bethesda, MD
Salary:
$150
Job Type:
FullTime
Category:
Management And Consultancy

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